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Frequently Asked Questions
Orders & Products
Our pieces are crafted using a mix of digital precision and hands-on craftsmanship. Each design is created with care and meaning, using robust materials like wood, metal, perspex, and vinyl. Many products are made-to-order, ensuring a personal touch.
Yes. We specialise in bespoke Islamic calligraphy. Whether for a home, mosque, or office space, we’ll guide you through a design consultation to create something unique within Islamic ethical boundaries.
Each product page includes recommended size guidelines. For custom work, we offer virtual consultations to help you visualise the artwork within your space before production begins.
We strive for accuracy, but colours may vary slightly depending on your screen settings and the material chosen. We’re happy to provide photos or swatches where possible.
Shipping & Delivery
Yes, we deliver nationwide via reliable courier services. You’ll receive tracking information once your order ships.
Yes, we can arrange international shipping on request. Kindly email us at info@calligraphic.co.za before placing your order for a quote and timeline.
– Standard artwork: 7–10 working days
– Custom/bespoke orders: 14–21 working days (depending on complexity)
Payments & Pricing
We accept secure payments via credit/debit card and EFT (Electronic Funds Transfer). All transactions are processed in South African Rand (ZAR).
Yes, all our listed prices include VAT unless otherwise specified.
Returns & Exchanges
Due to the spiritual and customised nature of our work, returns are only accepted if the item is damaged or incorrect. In such cases, please notify us within 48 hours of delivery.
Please email us at info@calligraphic.co.za within 48 hours with photos of the damage and your order number. We’ll either replace the item or offer a refund where appropriate.
Custom Commissions
- You submit your idea or space needs
- We consult with you on the concept, material, and size
- We present a digital mock-up for approval
- Production begins once the 50% deposit is paid
- Delivery will follow
All text must align with Islamic values. We’ll assist in selecting appropriate verses or sayings to ensure both accuracy and spiritual integrity.
About Calligraphic
We don’t just produce Islamic calligraphy—we reinterpret it. Each design explores form and material within the boundaries of Islamic ethics, bringing sacred words into modern living spaces in bold, innovative ways.
Calligraphic was founded by Idris and Sayeed Hoosain, with creative direction and manufacturing support from The End Studios, based in Durban.