Introduction
Welcome to Calligraphic.co.za. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from this site, you agree to be bound by these Terms.
Products and Services
We offer a curated selection of Islamic-inspired artwork for interior and exterior spaces, including Qur’anic verses, Hadith, Duʿas, and abstract pieces.
All products are either:
– Pre-designed and available for direct purchase, or
– Custom/bespoke based on client consultation
Product images are for illustrative purposes and may vary slightly due to the use of different materials, finishes, and lighting.
Pricing and Payments
All prices listed on the site are in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.
We accept secure payment via:
– Credit/Debit Cards (via payment gateway)
– EFT (Electronic Funds Transfer)
Payment must be made in full before production or dispatch of goods.
Lead Times and Delivery
Most of our artworks are made to order. Please allow:
– 7–10 working days for standard pieces
– 14–21 working days for bespoke commissions
Delivery is available across South Africa via trusted courier services. Tracking information will be shared once dispatched. International delivery is available upon request and subject to custom clearance and shipping fees.
Returns and Exchanges
Due to the custom and spiritual nature of our work, we do not accept returns or refunds unless:
– The item arrives damaged
– You received the wrong item
In such cases, notify us within 48 hours of delivery with clear photos and your order number. We will arrange a replacement or refund accordingly.
Custom Orders
Custom commissions are subject to:
– A formal design approval process
– A non-refundable deposit of 50% before production
– Extended lead times based on complexity
We reserve the right to decline custom requests that fall outside Islamic ethical principles or our design capacity.
Intellectual Property
All designs, artworks, text, graphics, and layout on Calligraphic.co.za are the intellectual property of Calligraphic and may not be copied, reproduced, or redistributed without written permission.
Use of Website
You agree not to misuse our site in any way that could damage or impair our services or reputation. This includes hacking, data scraping, or unauthorised access.
Privacy Policy
We are committed to protecting your privacy. Personal information collected during transactions is used solely for order processing and internal communication. We do not share your data with third parties without consent.
Please read our Privacy Policy for more details.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the purchase price of the item in question.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.
Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the courts of South Africa.
Contact
For any queries, please contact us at:
Email: info@calligraphic.co.za